Privacy Statement

You should be aware that Van Riel is not responsible for the privacy statements of other websites and resources not under our control. By using this website, the services and/or products of Van Riel, you indicate your acceptance of the privacy policy.

Van Riel respects the privacy of all users of its website and ensures that the personal information that you provide to us is treated confidentially.

The purposes for which Van Riel uses your data

We do not collect or use information for purposes other than those described in this Privacy Statement unless we have obtained your prior consent.

Sharing your data with third parties

Your information will not be shared with third parties, unless otherwise indicated in this Privacy Statement. In some cases, the information may be shared internally. Our employees are obligated to respect the confidentiality of your data. To this end, the employees have signed a confidentiality agreement.

Inspection of our choices for personal data

We offer all persons from whom we collect data the opportunity to inspect, change or delete all of the personal information that has been provided to us up to that point and that is still available.

Use of personal data for our services

When you use one of our services or products, we sometimes ask you to provide personal information. This information is used to enable us to perform the service. The data are stored on Van Riel’s own secure servers or those of a third party. We will not link this information to other personal information in our possession.

Handling of your transaction requests

If you request something from us, for example a product or service, or if we return your call, we use the information you provide to handle your request. To make this possible, it is possible that we exchange information with others who are involved in the handling, such as Van Riel’s business partners, financial institutions, transport and postal operators or government agencies such as the customs office. We may also contact you as part of a client satisfaction survey or market survey related to a transaction.

Personalisation of our websites

We may use the information that we collect about you to introduce you to our services or products in a personalised manner. For example, we can offer you content in which you may be interested, or we can make navigating our websites easier for you.

Offering of support

We may use your personal information to support the products and services that you have purchased from us. For example, we can inform you about an update or modification to a specific product or service.

When we provide technical support or other services to you, we may sometimes have access to information you have made available to us or to information located on your system. These data may include information about you or your organisation’s employees, clients, partners or suppliers. This Privacy Statement does not apply to cases where we have access to this information; the conditions relating to the handling and processing of such data are governed by the applicable Terms of Use or other agreements made between you and Van Riel.

Marketing

Just as with the information we have collected indirectly about you, the information that you provide to us may also be used by us for marketing purposes. However, before we do this, we will give you the opportunity to indicate whether your information may be used in this way. You may opt out of receiving marketing material from us at any time. Please follow the unsubscribe instructions (“unsubscribe“) which are included in each e-mail you receive from us with regard to marketing or indicate that you no longer wish to receive marketing material when we call you or contact us directly to inform us of this.

Job applications

When you apply for a job at Van Riel or respond to a vacancy that may or may not be posted on our website, it is possible that you provide us with information about yourself, such as your CV. We may use this information within Van Riel to process your application and determine our response. Unless you explicitly state in the written information you submit to us that you do not want us to do so, we may keep the information on file.

Mobile apps and the use of information on social media

In the near future, Van Riel will make mobile apps available that can be downloaded from various so-called “mobile application marketplaces”. When these applications are downloaded and used, we may ask you to provide specific personal information. Registration data are subject to this Privacy Statement and such data are protected in accordance with this Privacy Statement.

This Privacy Statement does not apply to any other content that you make available, such as images, information, opinions or other personal information that you disclose to other participants of these social platforms or applications. Please note that the content you make available on such platforms may be made widely available to others inside and outside Van Riel.

Communication

When you send us e-mails or other communications, we may retain those communications. Sometimes we ask you for your personal data if they are relevant to the situation. The information makes it possible to process your questions and answer your requests. The data are stored on Van Riel’s own secure servers or those of a third party. We will not link this information to other personal information in our possession.

Cookies

We collect research data to gain a better understanding of our clients, so that we can tailor our services and product portfolio accordingly. Van Riel websites use “cookies” (text files placed on your computer) to help a website analyse how users use our site. The information generated by the cookie about your use of the website may be transferred to Van Riel’s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity, etc.

Disabling cookies

By default, most browsers are set to accept cookies. However, you can reset your browser to refuse all cookies or to indicate when a cookie is being received. However, some features and services on our and other websites may no longer function properly when cookies are disabled in your browser.

Information security and accuracy

We want to protect and maintain the accuracy of your personal information. Van Riel in all reasonableness implements physical, administrative, and technical security measures to protect your personal information against unauthorised access, use, and disclosure.

Please be aware that under specific circumstances, personal data may need to be disclosed to public authorities by virtue of a court ruling, court order or legal process.

Retention period of your personal data

We will retain your registration information for as long as your account is active or for as long as is necessary to provide you with services or products. If you would like us to stop using your registration details to provide you with services, please contact us.

Modify communication/unsubscribe

If you would like to change your registration details or have yourself removed from our files, please contact us. See the contact information below.

Changes

This Privacy Statement is tailored to the use of and the possibilities offered on this website. Any modifications and/or changes to this website may lead to changes in this Privacy Statement. It is therefore advisable to consult this Privacy Statement regularly.

Questions and feedback

We review our compliance with this Privacy Statement regularly. If you have any questions or feedback about this Privacy Statement, please contact us:

M.J.P. van Riel Holding B.V.
Zevenheuvelenweg 23
5048AN Tilburg

(+31) 13-458 2121

info@mjvanriel.nl